Our team works with you throughout the year to fine tune your benefit programs. We integrate technology and online resources to facilitate enrollment and account management, streamlining the process for you and your employees. Employees have access to our staff and can contact them directly – no 800 lines or phone systems to navigate in order to get the help they need. We help them understand their benefits and assist with enrollment and claims questions, leaving you to focus on running your business.
Susie manages the operational and day to day activity of all MBA Administrators business. An experienced HR manager for 18 years prior to becoming a benefit consultant/broker, she is well-versed in the plan design, set up, implementation and maintenance. Susie is the lead partner with MBA’s software and reporting services, providing clients with customizations that fit their overall benefit plan goals. Susie is fully licensed and certified with the State of Idaho Department of Insurance, maintaining a license in health, life and disability.
Theresa works closely with clients on coordinating HRA plans, COBRA requirements and FSA plans. She ensures that they are compliant with all the complexities of the plans and laws. She has experience in the banking industry and so understands the importance of accounting and recordkeeping.
Jennifer handles the implementation and renewal process from beginning to end. She will work diligently to ensure your plans are set up in our systems and that you have all the resources necessary for a smooth transition and implementation.